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Admissions- Blog
- 2020 Year in Review...
We would like to take a moment to express our gratitude for the valuable feedback provided by the OpenApply community from around the world that helped us serve our partner schools during this unprecedented year. With your collaboration and feedback, we have been able to continue supporting our schools with new features and services to help adapt to the new normal.
In 2020 we focused on improving some of your favorite features like events and review mode, making it easier to retrieve data from OpenApply, and connecting OpenApply with more systems, such as SIMS and PowerSchool. All of these things have streamlined the ability for our schools to run their admissions processes both in person and remotely.
Key Product Updates
We are excited to say that we have even more in store for 2021. Find a sneak preview of some items from our 2021 roadmap below.
Improved interface for parents and staff
Enabling custom fields for the iSAMS integration
Enhancing staff permission levels
Upgrading our payment features
Spanish language translations for the Parent Dashboard
Our Year in Support
Support Tickets Raised
%
Customer Satisfaction Rating
Support Calls
Online Trainings
%
Tickets responded to within 8 hrs
%
Tickets solved within 4 hrs
%
System Uptime
We were excited to complete these major initiatives to enhance OpenApply and provide new services.
IDAT Integration
An integration and partnership with the International Diagnostic and Admissions Test. Assisting planning, the applicant review and the effective educational journey of that student into and through the school. Minimising risk of a bad fit and providing immediate insights on applicants.
OpenApply Schools Directory
A whole new platform to advertise your school internationally. Create and customise your school profile to attract right fit families and exhibit your strengths to increase enquiries.
OpenApply CRM Module
All-New Customer Relationship Management tools, within your OpenApply account, that can enhance oversight of your admissions and marketing processes. Analyse your campaign effectivity and nurture families from the top of the funnel and for further engagement during the entire admissions pipeline.
International Admissions Bulletin
Thanks to all of those who contributed to our 8th issue!
Interested in submitting an article to our next issue?
Events
- We hosted 22 free webinars – including a series where Admissions teams shared best practices during the pandemic
- 200+ attendees joined us for the OpenApply Virtual Admissions Conference
Let’s Connect in 2021!
- March 1-5 Faria Education Virtual Technology Conference
- April TBD OpenApply Virtual Admissions Conference
- Oct TBD OpenApply Admissions Conference
