An Introduction to OpenApply

You have questions, we have answers.

General

What is OpenApply?

OpenApply simplifies the admissions process for families and schools by providing a convenient alternative to paper forms, and by providing an integrated system to support the internal admissions process from first enquiry to enrolment.

What do I need to use OpenApply?

OpenApply is a web-based application that is hosted on our servers. All you need is an internet connection and a modern web browser with JavaScript enabled.

We would recommend using Google Chrome for the best experience, but Safari, Internet Explorer or Firefox all work fine on Macs & PCs.

How much does OpenApply cost?

OpenApply is free for applicants & families, but it is provided as an annual subscription service to schools. You can try the service with a free 60-day trial and view our pricing plans.

Who is behind OpenApply?

OpenApply is a service provided by Faria Systems LLC. We develop solutions that enhance efficiency in education globally.

Setup

What do I need to get setup?

Setting up OpenApply is quick and easy. All you need is a copy of your existing application forms in Word or PDF format.

After signing up, we build in your application forms within 24-48 hours and work with you to configure your school’s account, so that the admissions process reflects your school’s requirements.

How do I sign-up for OpenApply?

You can sign-up directly on our website here. You can also call us at +1 866 297 7022 (or any of the numbers below).

Help & Training

Where can I get additional help?

If you have support related questions, you can visit the Online Support section. If you have additional questions, please email us or call us at +1 866 297 7022 (or any of the numbers below).

What kind of support do you offer?

We provide support by e-mail and telephone 24 hours a day, Monday through Friday. We also provide free one-on-one online training sessions for your Admissions Team during the setup phase to help them get acquainted with OpenApply and to walk through all key parts of the system.

Technical

Where is OpenApply hosted?

OpenApply is hosted at the iWeb data center in Montreal, Quebec (Canada).

Are my files backed up?

Yes, files are backed up in real-time on redundant RAID storage locally, and disk images are backed up daily at the data center. Records are also encrypted, and backed up off-site at a separate facility three times each week. For more information, learn about our infrastructure.

Can I export my information from OpenApply?

You can export applicant and family information in both PDF and Excel CSV format. All information stored on OpenApply is exportable.

How secure is OpenApply?

Prospective applicants & families can visit your Admissions page, but in order to submit an application, they must first create an account by providing their e-mail address and setting a password.

By default, all application forms use 256-bit SSL encryption to ensure that data is encrypted during submission to your school.

The OpenApply Admissions Panel is a password-protected system. It is not publicly accessible and access is restricted to your school admissions team.